Our Service
Enhanced Care Management (ECM) Services
What is ECM?
Who We Serve
People experiencing homelessness or housing instability who also have complex health conditions.
Individuals with frequent hospitalizations or emergency room visits (“high utilizers”) due to chronic illnesses or other unmanaged health needs.
Adults with serious mental illness or substance use disorders who need help coordinating behavioral health care with other services.
People transitioning from jail or prison who have significant physical or mental health needs as they re-enter the community.
Older adults and people with disabilities at risk of being placed in long-term care institutions (nursing facilities) – our support helps them remain safely in their homes whenever possible.
Children and youth with complex medical or developmental conditions (such as those in California Children’s Services) who require coordinated care beyond regular medical services.
Youth in foster care or involved in the child welfare system, including former foster youth up to age 26, who often need extra support during life transitions.
Pregnant and postpartum individuals facing high health risks or disparities (for example, Black and Indigenous mothers who statistically experience higher rates of complications) – we provide enhanced care to improve maternal and infant health outcomes.
Our Services Include
These focus areas align with the Populations of Focus defined by CalAIM for Enhanced Care Management . In other words, CCHC serves the groups that California’s Medicaid program has identified as most in need of intensive, whole-person care. If you or someone you know falls into any of these categories and is enrolled in Medi-Cal, ECM could be a life-changing resource. We encourage you to reach out or submit a referral so we can determine eligibility and begin helping. (Please see below for more details on each Population of Focus and specific eligibility criteria.)
Populations of Focus
About Us
About California Community Healthcare
At California Community Healthcare (CCHC), we are dedicated to improving the health and well-being of Medi-Cal members across California.
With over one year of focused experience, our team has been delivering Enhanced Care Management (ECM) services that empower individuals, families, and communities to achieve better health outcomes.
Our mission is simple: Deliver compassionate, coordinated care that addresses each patient’s unique needs beyond the clinic walls.
We are proud to partner with clinics, hospitals, and community organizations to support high-need populations, ensuring no one falls through the cracks.
Why Choose California Community Healthcare?
We Take Care All Your Needs
Experienced ECM Team: Over a year of real-world ECM case management experience.
Multilingual Staff: Serving diverse populations in multiple languages.
Community-Driven Approach: Culturally sensitive, compassionate care.
Compliance-Focused: Fully HIPAA compliant and aligned with California DHCS ECM guidelines.
Member First: Individualized attention to every member’s journey.
Seamless Referrals: Fast intake process and direct collaboration with providers.